Our Service, Your Peace of Mind
Flexible, Quality Nursing and Care staff to meet your needs.
Our staff are widely recognised for their professionalism and the quality of service they provide.
Here at HKN Care Services, We do not believe in ‘one size fits all’ approach and therefore, we aim to arrange regular face to face visits to our clients to have in depth discussions and receive feedback on our services. This is one of the tools that helps us to provide a tailor-made service and therefore, meeting our clients need.
Some of the services
we provide
Temporary Staffing (Long and Short Term)
Block Bookings
Permanent Placements
Temporary to Permanent option
Ad-hoc shifts
Emergency last minute cover
Here at HKN Care Services, we provide a non-compromised quality care 24/7 throughout the year. Our client can rely on us to meet all their needs in a timely manner whilst maintaining a high level of professionalism.
We carry out a comprehensive vetting process which ensures that all our staff meet the required legal requirements before being offered any positions. We have a dedicated recruitment and vetting team that puts all new applicants through at least 20 different checks to ensure only the very highest calibre of staff are accepted by HKN Care Services.
Our Service Standards
Response Time
We pledge to respond to all staffing request within 15 mins.
Candidate profiles
We pledge to send candidate profiles prior to candidate’s start time.
Candidate Compliance
We guarantee to provide our clients with fully complaint candidates. All our staff are fully vetted according to the laws and guidelines set out by CQC.
Availability
We guarantee to have one of our staff available during out of office hours. Our clients can be rest assured that their staffing requests will be attended to 24/7.
Emergency covers
We pledge to provide covers for all our clients’ emergency cover needs.
Client visits
We do not believe in ‘one size fits all’ approach and therefore, arranging regular face to face visits to our clients to have in depth discussions and receive feedback on our services. This is one of the tools that helps us to provide a tailor-made service and therefore, meeting our clients need.
Our Service, Your Peace of Mind
Here at HKN Care Services, before we send a temporary worker on any assignment, we ensure that our staff are fully compliant with all laws and guidelines set out by CQC.
Below are some of the checks that we carry out on each of the candidate to ensure compliance:
A fully completed application form
Face to face interview with each candidate
Mandatory health and safety courses
2 years of referencing
Proof of immunisations
Full induction
Enhanced DBS check
Declaration of physical and mental fitness
Verification of candidate’s right to work in the UK
5-year analysis of work history
Relevant qualifications with a minimum of NVQ Level 2 or equivalent (or are currently studying their qualification and have a minimum of 1 years paid experience)
In addition, we ensure that our staff are issued the following documents:
• A copy of the Code of Conduct and Practices set by the General Social Care Council
• A staff handbook, terms and conditions of employment
Our Recruiting Process
Our process efficiently identifies potential contractors who properly demonstrate skills, aptitudes, behavioral characteristics, and experience.
BRIEF
Liaise with you to create a complete job description that includes roles, needs, and objectives.
INTERVIEW
Identify the best candidates through behavioral questions, past performance surveys, and analysis of transferable skills.
SOURCING
Our experts use a wide range of talent mapping techniques to find a pool of promising talent.
SHORTLIST
Presenting a short and meaningful candidate summary for a predefined number of applicants.
SCREENING
Efficient and comprehensive screening of all applicants with our unique CRM system.
REFERENCE
The best indicator of future performance is past performance. We take two written references for each shortlisted applicant. One from most recent employer. We also carry out other key checks to ensure full compliance. For more details on the checks, we carry out, please click here